The customer support center is available to take calls from families during the following hours:
- Jan. 1 - March 31 - 9 am - 11 pm ET and 9 am - 8 pm ET on Saturday. Closed Sunday.
- April 1 - April 30 - 9 am - 8 pm ET and 9 am - 4 pm ET on Saturday. Closed Sunday.
- May 1 - Oct. 31 - 9 am - 8 pm ET . Closed Saturday and Sunday.
- Nov. 1 - Dec. 31 - 9 am - 8 pm ET and 9 am - 4 pm ET on Saturday. Closed Sunday.
If you are calling from outside of the
United States or Canada, dial 952-967-9922.
P.O. Box 449
Randolph, MA 02368
Application Processing Center
15 Dan Road
Canton, MA 02021
Send Us a Message
Help for Families
If you have questions as you apply, feel free to contact the SSS Customer Service Center. Assistance is available in English as well as Spanish.