Help for Schools


Hours as of November 2017:
Monday-Friday: 8:00 am - 8:00 pm ET

Help for Families


Hours as of November 2017:
Monday-Friday: 9:00 am - 11:00 pm ET
Saturday: 9:00 am - 8:00 pm ET 

If you are calling from outside of the
United States or Canada, dial 952-967-9922.

Standard Mail

P.O. Box 449
Randolph, MA 02368

Overnight Mail

Application Processing Center
15 Dan Road
Suite 102
Canton, MA 02021

Send Us a Message

Name *

Find Your SSS Contact

To ensure the absolute best customer service, every SSS subscribing school is assigned a Client Success Associate. If you're subscribed to SSS and need assistance, feel free to email or call (855) 230-7850.

Schools interested in subscribing to SSS can email our Business Development team and they'll be happy to help. Families looking for help can contact us with the information to the left or visit our family website at

Help for Families

Please note that SSS has a unique toll-free phone number and email address for assisting families with their questions. Assistance is available in English as well as Spanish.